Who We Are
About Ealing Connexions
The government requires Ealing Council Connexions Service to support all young people aged 16- 18 to make informed choices about education, training and employment.
Our experienced advisers are based in schools and youth centres across Ealing. They can give information, advice and guidance to help young people choose the right course, apprenticeship, training or employment option.

Why we may have contacted you recently:
In order for us to provide support to those young people that most need it, we need to check what all young people aged 16 and over are doing in terms of education, training and employment. We find out what young people are doing in a variety of ways e.g. through schools and colleges but sometimes we phone, email and text young people or even visit them at home in some cases.
Most young people will stay on in 6th form or go to college. However, some won’t have the offer of a place, or just need some extra support in applying for college, an apprenticeship or a job. It would be helpful if you let us know your up-to-date plans as this enables us to target our resources at the people that need it most.
If you would prefer to let us know your plans via survey, please follow the link below or scan the QR code to take you to a secure survey where you can share your update.
What are you planning to do in September 2025?

If you have any questions about our call today or you would like to speak to a Connexions adviser then there are a number of ways to contact the Connexions Team
Ealing Council Connexions Service has a responsibility to support all young people aged 16-18 and to ensure they are in education and/or employment. Currently we are contacting young people to help support them with their plans in September 2024.
You may have received a call or letter already from someone in our team asking about your plans, but if not, please share what you are doing in September?
(Please note, sometimes our Connexions team may call in the evenings or weekends.)
If you are not sure, or you may need some extra support to return to education, employment or training, then please let us know in the survey below as our team can help with this.
If you prefer to call us with this information instead, or speak to a staff member directly, then please call Saira between 8-12pm Mon-Fri on 020 8825 9645
connexions
Are you?
- Living or studying in the borough of Ealing?
- not currently in Education, Employment or Training?
- aged 16 to 18?
- in Year 9- 13 and unsure what you will be doing next?
- aged 16 to 25 and have a learning difficulty and/or disability?
If yes, then our promise to you is to provide
- Information about education courses, training courses and job opportunities (Including apprenticeships);
- Advice about which opportunities might be most suitable for you;
- A step by step plan to help you think through your options and decide on your next steps;
- Support with applications, CV and interview preparation
- Support for Education Health and Care Plan (EHCP) Transition Reviews
where to find us
Westside Young People's Centre, Churchfield Road, Ealing, W13 9NF
Call us
Main Connexions Contact Number:
If you cannot get through on the main number, please contact:
Assistant Personal Advisor:
Saira Chisnall
Assistant Personal Advisor:
Mito Assi
(Mon-Weds)
Personal Advisor:
Mohamoud Aden
The Connexions team at Westside Young People’s Centre are available for you to get information, advice and support on:
- Courses and Apprenticeships
- CVs and Applications
- Issues affecting your life
- The career or job for you
- Latest vacancies
- Interviews and job searching
- Health, housing and benefits
- Self-confidence and skills
Tuesdays 1pm – 5pm on an appointment’s basis only. We may also be able to book appointments at other times so please contact us for more info. Please call 0208 825 8573* to book or speak to an advisor.